Cookie Privacy Notice

YAPI VE KREDİ BANKASI ANONİM ŞİRKETİ WEBSITE COOKIE PRIVACY NOTICE

Pursuant to Law No. 6698 on the Protection of Personal Data (“Law”), your personal data may be processed by Yapı ve Kredi Bankası Anonim Şirketi (“Bank”) as the data controller within the scope described below.

Tracking technologies such as cookies, pixels, gifs (“Cookies”) are small text files placed on your device such as tablets, phones, or computers during your use of online applications. With the usage of Cookies, the servers of our websites and applications recognize your devices and, for example, remember your language preferences, saved usernames and passwords, and manage the traffic on the website. Cookies also help us analyze the number of visitors and audience of our website so that we can improve our software to provide you with a better experience and, if you prefer, to personalize the advertisements you view during your internet use.

Pursuant to the Law, your personal data regarding the cookies used on https://www.yapikredi.com.tr/ (“Website”) may be processed by our Bank as the data controller within the scope described below.

Purposes for and Legal Grounds of Processing Personal Data

Your collected personal data may be processed for the purposes set out below (“Purposes”) within the personal data processing conditions and purposes specified in Article 5 of the Law. Cookies and similar tracking technologies are used on the Website for different purposes. Depending on the type of the relevant cookie used, the data processing purposes and the data processing condition under the Law that we rely on when using the relevant cookie may change.

Essential Cookies

Essential cookies are placed on your device and required for the proper functioning of the online services offered during your use of the Website. For the data processing activities conducted by use of these essential cookies, we rely on the data processing condition envisaged as “being necessary to process personal data of the parties of the contract, provided that it is directly related to the establishment or performance of the contract” under Article 5 of the Law.

Performance and Analytics Cookies

Performance cookies allow us to track and analyze the number of people viewing the Website and Website traffic. By means of these cookies, we may obtain information such as which areas on the Website are most frequently or rarely visited and we may optimize the traffic of the Website.

For the data processing activities conducted during the use of cookies where you explicitly request the relevant information society service and during the use of first-party analytical cookies, which are statistical measurement tools and are used for purposes that do not significantly affect the privacy of users, such as obtaining general - statistical information, we rely on the data processing conditions envisaged as “being necessary to process personal data of the parties of the contract, provided that it is directly related to the establishment or performance of the contract” and “processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject” within the scope of Article 5 of the Law.

In cases where you do not explicitly request the relevant information society service, for the data processing activities conducted during the use of cookies and third-party analytical cookies, we rely on your “explicit consent” within the scope of Article 5 of the Law.

Functionality and Preferences Cookies

Functionality cookies are cookies used for personalization and remembering preferences on the Website. These cookies are used to provide functionality that is outside the scope of essential cookies.

For the data processing activities conducted during the use of cookies where you explicitly request the relevant information society service, which consists of saving your preferences and thus customizing the Website for you, we rely on the data processing conditions envisaged as “being necessary to process personal data of the parties of the contract, provided that it is directly related to the establishment or performance of the contract” and “processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject” within the scope of Article 5 of the Law.

In case where you do not explicitly request the relevant information society service, for the data processing activities conducted during the use of these cookies, we rely on your “explicit consent” within the scope of Article 5 of the Law.

Below you can find the different types of cookies that we use on the Website, apart from the cookies listed below, tracking technologies such as pixels and gifs are also used by us. Both first party cookies (placed by the Website you visit) and third-party cookies (placed by providers other than the Website you visit) are used on the Website.

Essential Cookies
Cookie Name Provider Purpose of Use Duration of Use
Net_SessionId Bank It is used to recognize the session performed through your device. During the session
ChatbotEnable Bank It is used for the appearance of the chatbot service offered on our website. During the session
CookieWebsite Bank It is a cookie used to save visitors’ consent preferences regarding the use of cookies. During the session
Performance and Analytics Cookies
Cookie Name Provider Purpose of Use Duration of Use
_ga_XXXXXXXXX Google Analytics Tracking It is a cookie used by Google Analytics to collect information about the frequency and time of visitors’ visits to the Website. 1 year
NSC_zbqjlsfej.dpn.us_efg Bank It is the encrypted version of the Netscaler cookie. 1 day
_gcl_au Google It is a cookie used by Google AdSense to measure advertising efficiency on websites using Google AdSense services. 3 months
_tt_enable_cookie Bank It is a cookie used to track the website movements of visitors and to optimize the advertisements shown to visitors. 1 year
cto_bundle Bank It is a cookie used to show personalized ads to visitors. 1 year
t_gid .taboola.com It is a cookie used to assign a unique identification number to the user that Taboola uses for identification and reporting purposes and to customize recommendations. 1 year
Functionality and Preferences Cookies
Cookie Name Provider Purpose of Use Duration of Use
LastSearchArray Bank This cookie allows us to store data about the words searched in the search field on our website. During the session
Modalcookie Bank It is the cookie that performs a browser check. 1 year
Notification-cookie-2 Bank It is the cookie required for the notification section on the home page of our website. 1 day
TSd4c4248d027 Bank It is a cookie that enables session tracking on the chatbot service provided on our website. It is needed in order not to lose messages when you switch to another page. During the session
TS01d4c130 Bank It is a cookie that enables session tracking on the chatbot service provided on our website. It is needed in order not to lose messages when you switch to another page. During the session
Targeting or Advertising Cookies
Cookie Name Provider Purpose of Use Duration of Use
uid .criteo.com This information includes the number of visits, the average time spent on the site, and which pages were viewed. This information is used for ad targeting. 1 year
_ttp .tiktok.com It is a cookie used to measure and improve the performance of advertising campaigns and to provide users with a personalized experience on TikTok. 1 year

Recipient Parties and Purposes for Transferring Personal Data

Your personal data may be transferred for the mentioned Purposes, to consultants and other technical service providers whom we provide services within the scope of our legitimate interest, legally authorized public authorities, and legally authorized private institutions within the scope of that is expressly provided in the laws and fulfillment of our legal obligations, pursuant to the data processing conditions stipulated in Articles 5 of the Law and in accordance with the rules regarding the transfer of personal data specified in Articles 8 of the Law.

Method of the Collection of Personal Data

Your personal data is collected via cookies in electronic environment within the scope of fulfilling the above-mentioned Purposes.

Data Subject’s Rights Specified under Article 11 of the Law

We hereby declare that you are entitled to the following rights, regarding your personal data, set forth under Article 11 of the Law:

  • To learn whether your personal data are being processed,
  • To request information if your personal data have been processed,
  • To learn the purpose of the processing of your personal data and whether they have been used accordingly,
  • To learn which third parties domestic or abroad your personal data has been transferred to,
  • To request rectification in case your personal data has been processed incompletely or inaccurately and to demand the operations in this regard be reported to third parties your personal data has been transferred to,
  • To request deletion or destruction of your personal data within the framework of the conditions stipulated in the relevant legislation,
  • To request the correction, deletion and destruction processes made in accordance with the relevant legislation be notified to the third parties to whom your personal data has been shared,
  • To object to negative consequences to you that are concluded, as a result of analysis of the processed personal data through solely automatic systems,
  • To demand compensation for the damages that you have suffered as a result of an unlawful processing of your personal data.

To exercise your rights listed above, you can submit your requests to our Bank;

  • via our Branches with identity verification,
  • via our Digital Channels or Call Center by performing identity verification,
  • via notary public to Yapı Kredi Plaza D Blok Levent Istanbul,
  • via secure electronic signature, to yapikredi@yapikredi.hs02.kep.tr ,
  • via your e-mail address registered in our Bank’s system.

The application must include the following;

a) name, surname, and if the application is in writing, signature,

b) for citizens of the Republic of Türkiye Turkish Republic identification number, for foreigners; nationality, passport number or identification number, if any

c) residential or workplace address for notification,

d) electronic mail address, telephone and facsimile number, if any

e) subject of the request.

Your request will be concluded as soon as possible, within 30 days at the latest and in principle, free of charge. However, if the process requires additional costs, a fee may be demanded according to the tariff determined by the Personal Data Protection Board.

Cookie Settings through Browser Settings

You can change your preferences regarding cookies at any time by clicking on the cookie icon at the bottom left of the Website. To do this, turn the buttons on the cookie management panel “on” of “off” according to your preference and click the “Save” button. Afterwards, refresh the page to activate your settings.

You can also have partial control through the settings of the browser you use. You can access information on the management of cookies in frequently used browsers via the links below: